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Testimonials & Reviews

4.88/5

Valley Orthopedic Institute

Board Certified Orthopedic Surgeons & Hand Surgeons located in Palmdale, CA & Ridgecrest, CA

4.88/5 Star Rating
910 total reviews

Valley Orthopedic Institute always appreciates feedback from our valued patients. To date, we’re thrilled to have collected 910 reviews with an average rating of 4.88 out of 5 stars. Please read what others are saying about Valley Orthopedic Institute below, and as always, we would love to collect your feedback.

MARITZA A.
5/5 Star Rating
Submitted 03/24/23
Everyone is so nice , they got me on right away and Dr. Shah is always a great doctor.
Sandra M.
2/5 Star Rating
Submitted 03/23/23
I saw Dr Shah a few years back for a fractured wrist. The staff, care and PT was very good, so when I injured my shoulder I was more than happy to go back. The PT team is excellent! Five stars. Very attentive and they know their job. Unfortunately the office staff did not file my paperwork promptly and I had to call many times to remind them to complete. If you are on SDI and or FMLA, don’t assume it will get taken care of. I got many notifications from my work threatening termination because paperwork was not filed on time. Apparently there is only one person that does this for the whole practice and she does not stay in one office. The practice needs to address this. Although Dr Shah went over the MRI on the first visit, he seemed inpatient to move quickly through the other followups. He seemed abrupt and took no time to explain the plan of care, especially concerning what I should expect for future recovery. In addition there was no mention of a timeline for returning to work. Unfortunately this was dealt with abruptly and without prior notice. Had hoped for better!
CHARLES R H.
4/5 Star Rating
Submitted 03/23/23
On time Staff friendly and efficient
YVONNE C.
5/5 Star Rating
Submitted 03/22/23
They are very professional and personable and I found it a pleasant and health wise very rewarding.
JOANNE E.
5/5 Star Rating
Submitted 03/22/23
Understanding did not have to wait,very nice
JULIE Christine W.
5/5 Star Rating
Submitted 03/22/23
The people at the front desk receptionists are very friendly and helpful as. Are the doctors very knowledgeable and helpful and answer all questions?
JUDITH H.
5/5 Star Rating
Submitted 03/21/23
Everyone was the best was so friendly willing to help open doors made appointment s where needed thank you
FRANCISCA M R.
5/5 Star Rating
Submitted 03/21/23
Quick and efficient
RANDY James O.
5/5 Star Rating
Submitted 03/19/23
Dry knowledgeable doctor and staff. I definitely would recommend Dr shah to my friends and family
MERRETTA P.
5/5 Star Rating
Submitted 03/17/23
Friendly. Good care
KIRT E W.
5/5 Star Rating
Submitted 03/17/23
Professionalism, class act!
VERONICA L.
5/5 Star Rating
Submitted 03/17/23
Great service! Doctor was very detailed and loved the fact he showed me pictures to understand more.
DONALD Thomas H.
5/5 Star Rating
Submitted 03/16/23
My visit is ALWAYS quick, efficient, and very, very helpful. It is a joy to have an appointment, because I am confident my situation will improve.
RHONDA C.
5/5 Star Rating
Submitted 03/16/23
Very clean facility. The staff were very caring & professional! Dr. Taylor & the Anesthesiologist were great!!
ANGELO C.
5/5 Star Rating
Submitted 03/16/23
Great patient care. Easy to talk with, answers every question and solved the problem. What's better than that.
SUSAN L W.
5/5 Star Rating
Submitted 03/16/23
Staff was great. Makes you feel welcome and very informative.
ANDREA O.
5/5 Star Rating
Submitted 02/07/23
Short and sweet - Staff is excellent and Dr. Taylor is simply the best.
DEBORAH Anne M.
4/5 Star Rating
Submitted 02/07/23
Very efficient and polite
ENRIQUE M.
5/5 Star Rating
Submitted 01/31/23
Thorough with his evaluation of my injury and the options for recovery
MARIA De R.
5/5 Star Rating
Submitted 01/30/23
Professional and compassionate excellent treatment , tha