Testimonials & Reviews
Valley Orthopedic Institute
Board Certified Orthopedic Surgeons & Hand Surgeons located in Palmdale, CA & Ridgecrest, CA
Valley Orthopedic Institute always appreciates feedback from our valued patients. To date, we’re thrilled to have collected 895 reviews with an average rating of 4.88 out of 5 stars. Please read what others are saying about Valley Orthopedic Institute below, and as always, we would love to collect your feedback.
KIMBERLY T.
Submitted 08/02/24
Dr. Taylor and his staff are amazing. Seeing him for a broken shoulder and very thankful I found such a kind and knowledgeable doctor to treat me. Definitely recommend!
Mona V.
Submitted 07/17/24
Caring
kind, a great surgeon.
MARGARET Kelly C.
Submitted 07/17/24
Jeremy helped me get back on my foot and examined all X-ray’s MRI and cat scan. Dr Taylor checked all also and confirmed that I can walk on my foot now but be careful. Thank you I am most grateful to all that helped me!
JOHNNY E.
Submitted 07/11/24
Have gotten excellent customer service from the doctor and his staff
BARBARA L.
Submitted 07/10/24
Dr Taylor always takes the best care of me. He listens to me when I say I know my body.
JORDAN B.
Submitted 06/28/24
I was given cortisone shots, and told to come back in six weeks for gel injections.
I was told they would obtain authorization from my insurance company in the meantime.
When I showed up for my appointment, the doctor had no clue why I was there, and they told me I had to come back after getting authorization, I thought that’s been in the works for the last six weeks!
I wasted my time, and wasted $40 on a copay for nothing.
I was disappointed because I hated recurved good care from VOI in the past, this level of care was very disappointing though.
DONNA J M.
Submitted 06/25/24
An appointment with Dr. Shah is always informative, effective and friendly. He is very knowledgeable and has a great manner. He answers my questions, sometimes before I ask them. He is confident and realistic about his suggestions regarding injections, surgery, etc. The staff is also great, efficient and friendly. They have state of the art, cool equipment used for evaluation, analysis, treatment and diagnosis. I’ve never had to wait in the waiting room very long, nor in the exam room. They’ve got customer service figured out. This is a wonderful, efficient and friendly place.
JAMES S.
Submitted 06/21/24
Very pleasant staff and Dr. Taylor got right down to what the problems might be and explained our plan moving forward. Very caring and positive.
STUART G.
Submitted 06/20/24
Dr Shah is the best!!
MARK A.
Submitted 06/19/24
I went to Dr. Taylor for both a sciatica and rotator cuff issue. Him and his staff took very good care of me and helped me heal both injuries. Physical therapy worked well for both. Dr. Taylor was very patient when meeting with me explaining my condition, reviewing x-rays and MRI. I strongly recommend you give him a try for any orthopedic services. His staff at the front desk were very courteous. Taylor in billing and Cynthia were very kind to me. Thank you Dr. Taylor, Cynthia, and Taylor⭐️⭐️⭐️⭐️⭐️
TANIA M S.
Submitted 06/19/24
This is the best overall medical office I have been to in a long time. The service in the front office is exceptional. Then going to the back office wad the same. People are genuinely concerned for your wellbeing. Almost no waiting to get to back office and to see the Dr. The PA john was also caring and took great care to listen and heard my needs. I saw Dr Tayler after that and he matched all the service mentioned in the prior comments. Thank you for the great service and exceptional care!
CHARLIE W.
Submitted 06/11/24
This is not about me but a friend I recommended to the office. She saw Dr. Shah but she told me that that was the best run medical office she has ever been to and she is old like me, so she has been to a lot!
I have to agree but I will add that the Palmdale office and staff are great also.
Love the doctors also...Shah and Taylor. Caring and know their stuff. So thankful that they come to Ridgecrest but still will travel to Palmdale when necessary.
CHARLIE W.
Submitted 06/11/24
I have a broken thumb but did I stop using it? No, I am a potter. When I saw Dr. Shah he used coban on it and it makes it very easy to support.
CAROL P B.
Submitted 05/24/24
Very caring and patient doctor.
HUNTER Vincent M.
Submitted 05/21/24
I’m very happy to say the Dr. and his staff were excellent! They were very professional.We had a great experience. Thank you all so very much!
WILLIAM S.
Submitted 05/17/24
I like the quick response of the doctor. He was very gentle with me. Can’t wait to come back to help. My progress will be better.
Lydia V.
Submitted 05/14/24
Everyone in the office were amazing. So kind and understanding very professional but fun to talk to .they took their time to explain everything and address any concerns or questions i had .i would recommend this office to everyone who needs an orthopedic dr Best in the av.
BARBARA L.
Submitted 05/12/24
Always listens to my concerns
DIANNE B.
Submitted 05/07/24
Dr. Taylor seems very thorough and friendly. He already replaced one of my knees and it came out good.
RUTH E W.
Submitted 05/07/24
Great