Testimonials & Reviews
Valley Orthopedic Institute
Board Certified Orthopedic Surgeons & Hand Surgeons located in Palmdale, CA & Ridgecrest, CA
Valley Orthopedic Institute always appreciates feedback from our valued patients. To date, we’re thrilled to have collected 907 reviews with an average rating of 4.88 out of 5 stars. Please read what others are saying about Valley Orthopedic Institute below, and as always, we would love to collect your feedback.
PATRICIA A A.
Submitted 10/01/24
Very on time and knowledgeable . Explains what needs to be done
DEBBIE M.
Submitted 09/17/24
Staff was very efficient with smiles, and Dr. Shaw was very thorough and explained the surgery with my x-rays and models. I truly appreciate them all great experience. I highly recommend!
DARA Lynne M.
Submitted 09/11/24
It was easy and scheduled time was perfect, and the experience was comfortable
JOHN R.
Submitted 09/07/24
Answered all my questions.
SUSAN H.
Submitted 09/02/24
Professional, kind & compassionate. Trust him completely! Benn going to VIO for a few yrs. .
CONSTANCE Anne A.
Submitted 08/21/24
From the moment I walked into the office I felt welcomed! Cynthia is amazing. Nicole gave me lots of attention and kindness ( thank you). But the star is Dr.Shah. He gave an excellent explanation for what is happening with my wrist. Very professional and great bedside manner! Thank you all!
REAME A.
Submitted 08/19/24
Compassionate knowledgeable healthcare professionals and staff with beautiful ambience
BEVERLY L P.
Submitted 08/16/24
I have seen Dr. Taylor on 4 different occasions. He is kind, thorough, professional and greets me with a smile. I have had 2 surgeries with Dr. Shah, as well, and my experience and outcome was excellent. VOI has staff that are also helpful, thorough and kind.
LOUIS C.
Submitted 08/15/24
Most caring , informed professionals!!!
PATRICIA M.
Submitted 08/14/24
Dr Taylor is awesome ! His staff very courteous and friendly!
RUBEN Rocha F.
Submitted 08/03/24
Excellent
LYNDA G.
Submitted 08/03/24
I absolutely love this place. I have seen two of the doctors and they are both amazing, caring, listen and the visit length is very reasonable.
KIMBERLY T.
Submitted 08/02/24
Dr. Taylor and his staff are amazing. Seeing him for a broken shoulder and very thankful I found such a kind and knowledgeable doctor to treat me. Definitely recommend!
Mona V.
Submitted 07/17/24
Caring
kind, a great surgeon.
MARGARET Kelly C.
Submitted 07/17/24
Jeremy helped me get back on my foot and examined all X-ray’s MRI and cat scan. Dr Taylor checked all also and confirmed that I can walk on my foot now but be careful. Thank you I am most grateful to all that helped me!
JOHNNY E.
Submitted 07/11/24
Have gotten excellent customer service from the doctor and his staff
BARBARA L.
Submitted 07/10/24
Dr Taylor always takes the best care of me. He listens to me when I say I know my body.
JORDAN B.
Submitted 06/28/24
I was given cortisone shots, and told to come back in six weeks for gel injections.
I was told they would obtain authorization from my insurance company in the meantime.
When I showed up for my appointment, the doctor had no clue why I was there, and they told me I had to come back after getting authorization, I thought that’s been in the works for the last six weeks!
I wasted my time, and wasted $40 on a copay for nothing.
I was disappointed because I hated recurved good care from VOI in the past, this level of care was very disappointing though.
DONNA J M.
Submitted 06/25/24
An appointment with Dr. Shah is always informative, effective and friendly. He is very knowledgeable and has a great manner. He answers my questions, sometimes before I ask them. He is confident and realistic about his suggestions regarding injections, surgery, etc. The staff is also great, efficient and friendly. They have state of the art, cool equipment used for evaluation, analysis, treatment and diagnosis. I’ve never had to wait in the waiting room very long, nor in the exam room. They’ve got customer service figured out. This is a wonderful, efficient and friendly place.
JAMES S.
Submitted 06/21/24
Very pleasant staff and Dr. Taylor got right down to what the problems might be and explained our plan moving forward. Very caring and positive.